7p77u Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how 7p77u collects, uses, and protects your information.
Introduction and Scope
7p77u ("Platform", "we", "our") is a trusted online casino and betting platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy explains how we collect, why we collect, how we use, and how we keep your personal information secure when you use 7p77u's website, mobile app, or any of our services.
This privacy policy applies to all services of 7p77u. By registering or using our platform, you fully accept the terms of this policy. You must be at least 21 years of age and eligible to use the services under the laws of Bangladesh.
What Information We Collect
7p77u collects only the minimum information necessary to provide you with our services. We do not collect unnecessary information, and the information collected is used only for specific purposes.
Identity Information
- Full name and date of birth
- Email address
- Mobile number (for bKash / Nagad / Rocket / Upay verification)
- National ID card or passport details (for KYC verification)
- Address (for billing and verification purposes)
Financial Information
- Deposit and withdrawal history
- Payment method details (bKash, Nagad, Rocket, Upay)
- Transaction amounts and dates
- Account balance and bonus details
Technical Information
- IP address and device identity
- Browser type and operating system
- Cookies and session data
- Login time and location
Usage Information
- Gaming history and preferences
- Bet amounts and results
- VIP tier activity
- Records of conversations with the support team
Purpose of Data Use
7p77u uses collected information only for the specific purposes listed below. Information is not used for any other purpose without the user's consent.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity information, email, mobile | Performance of contract |
| Transaction processing and verification | Financial information, KYC documents | Legal obligation |
| Fraud prevention and security | IP address, device information, login data | Legitimate interest |
| Service quality improvement | Usage information, gaming history | Legitimate interest |
| Customer support | Contact information, conversation records | Performance of contract |
| Promotional communication (subject to consent) | Email, mobile, preferences | User consent |
| Responsible gaming monitoring | Gaming patterns, deposit amounts | Legal obligation |
Data Storage and Security
7p77u uses industry-standard encryption and security technology to protect your information. All data stored on our servers is secured with SSL/TLS encryption. Our security measures include:
- 256-bit SSL encryption — on all data transmissions
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication
- Restricted staff data access — only those who need it
- Secure data backup and disaster recovery plan
Data Retention Period
We do not store your information longer than necessary.
- Active accounts: until the account is closed
- Financial transaction records: 5 years (legal obligation)
- KYC documents: 5 years after account closure
- Support conversations: 2 years
- Log files and technical data: 12 months
Data Sharing with Third Parties
7p77u never sells or rents your personal information. However, limited information may be shared with certain trusted third parties to provide our services:
Payment processors
Financial information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these service providers. They follow their own privacy policies.
Game providers
Minimum technical information is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe to manage gaming sessions.
Regulatory authorities
Information may be provided to relevant authorities where required by law or by government directive. In such cases, we always follow legal guidance.
Cookies and Tracking Technologies
7p77u may store cookies in your browser when you visit the website. Cookies are small text files that help improve the functionality of the site. We use the following types of cookies:
Essential cookies
Essential for login sessions, security, and core functionality. These cannot be disabled.
Analytics cookies
Collect site usage statistics to help improve service quality.
Preference cookies
Remember your preferred language, game type, and other settings.
Marketing cookies
Used to display relevant promotional content with your consent.
You can disable non-essential cookies at any time through your browser settings. However, doing so may cause some features of the platform to not work properly.
Your Rights and Controls
7p77u believes you should have full control over your own information. Under our privacy policy, you have the following rights:
Right to access information
You may request at any time to know what information we hold about you.
Right to correct information
If any of your information is incorrect, let us know so it can be corrected. We will make the necessary changes promptly.
Right to delete information
After account closure, you may request deletion of information beyond what is required by legal obligation.
Right to object to processing
You may object to the use of your information for marketing purposes. We will immediately respect your preference.
Right to data portability
You may request the information we hold about you in a structured format.
Right to restrict processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, contact us at: [email protected]. We will respond to your request within 30 business days.
Protection of Minors' Information
Prohibited under 21
7p77u is for users aged 21 and above only. We do not knowingly collect any information from minors. If a user is found to be under 21, we will immediately close their account and delete all associated information.
If you believe a minor has registered on our platform, please notify us immediately: [email protected]. We encourage parents and guardians to monitor their children's and teenagers' online activities.
Policy Changes & Updates
7p77u may update this privacy policy as needed over time. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A prominent notification will be shown on the platform when you log in.
- The "Last Updated" date at the top of this page will be updated.
Continued use of our platform after any changes will be considered as your agreement to the revised policy. If you do not agree with the changes, you may request to close your account.
Contact & Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact our privacy team:
Live Chat
Support is available in Bengali 24/7.
Use live chat for urgent issues.
Support Hours
24 hours a day, 7 days a week.
According to Bangladesh Standard Time (BST, UTC+6).